Monica, I think you're right. I did try to persuade them otherwise--I think with the Internet these days, location matters a lot less (and I am Out West, just not in L.A.)--but I gather it didn't work. Main thing that bothers me is just that they never bothered to respond.

I have read your column and it is good. I have the thing bookmarked. Lots of luck, and best wishes.

joe