Thanks for the reply guys. Without going into the exact nature of why I needed to send the docs..... they had to be there by a certain deadline otherwise events took over I lost out and someone else benefitted. I can not sue the org nor have any redress with them as it was up to me to ensure the docs were sent and received by them before deadline. I put it in the hands of my lawyer as it is a legal requirement in cases like this to insure that nothing can go wrong and everything is done legally, safely and efficiently.......boy did I get that part wrong. My little faith in lawyers has now completely disappeared. I will contact my lawyer and find out exactly what address the email was sent to and ask how they made schoolboy errors....got the address wrong and why confirmation of delivery was not asked for. One thing for sure the email did not bounce back as the company did get it albeit too late. They verified some of the contents. Sadly in this country certain transactions and dealings have to by law be done through a lawyer.....an easy way for them to make money and a further cog in the wheel that can screw up.