I think if Michael gets some training on stage presence, he's got a decent enough voice to continue his career. I still think his failing was that his performances often seemed contrived and not genuine. He seemed a bit too introverted rather than reaching out to people. Whether that is true or not, managing that perception is part of the job.

It WAS a big surprise. If you caught Carly's expression when she was told she was safe, you can tell she fully expected to go home.